Returns & Exchanges

At Fosi Audio, we stand behind the quality of our high-fidelity audio equipment and offer a 30-day satisfaction guarantee for all purchases. If you are not completely satisfied with your sound experience, you may return your product for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at support@fosiaudio.com with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the device in its original packaging, including all power adapters, cables, antennas, and manual to ensure a smooth inspection process.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated service center.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition, we will process your refund or ship your replacement unit within 3-5 business days.